Apollo design system
Overview
IQVIA is large healthcare data science company that has grown through a lot of acquisition. As a result, the company had over 75 different software products, each built by different development teams across the globe.
In an effort to streamline, and make a coherent product offering, they launched Apollo, a new design system for their suite of products.
I was one of the first UX designers hired onto a growing team tasked with developing a new design system.
In an effort to streamline, and make a coherent product offering, they launched Apollo, a new design system for their suite of products.
I was one of the first UX designers hired onto a growing team tasked with developing a new design system.
the challenge
Develop a new design system to implement across IQVIA's broad product suite.
role
UX Strategist, Designer, Researcher
tools
Sketch, FramerX, React, Excel
Ideation
It became obvious very early on that our team needed a unique vision of what Apollo was going to be. After all, if the design system could not provide anything unique or different, we might as well just use another design system.
I pulled together a few other designers and researchers to work on the philosophy and determined that what made Apollo different was that it catered to healthcare and data professionals. With that as a foundation, we could define other characteristics that were essential to the products under the IQVIA umbrella.
After extensive research, we narrowed our focus to twelve principles divided into four pillars. It was by fortunate coincidence that we discovered our pillars spelled out a handy anagram:
T.R.U.E.
The pillars became a guidepost for decision-making in developing new components and implementing them into IQVIA products.
After extensive research, we narrowed our focus to twelve principles divided into four pillars. It was by fortunate coincidence that we discovered our pillars spelled out a handy anagram:
T.R.U.E.
The pillars became a guidepost for decision-making in developing new components and implementing them into IQVIA products.
We went from product group implementing the design elements from Apollo into the various IQIVA products. When we came across a new component, we developed a process for deciding if we should integrate the new components into Apollo to be used by other products.
Here are just a few of the products that I worked on specifically:
Here are just a few of the products that I worked on specifically:
AE Tracker
SmartSolve
RIM Smart
Most of these projects leveraged antiquated designs and outdated UX. Updating them to these newer patters was a breath of fresh air to the healthcare and scientific professionals that used them.
Research
As the projects came in it was clear the that each newly developed component would need additional research. So I created a Guerrilla Research team to spot check components in context. I built a series of React prototypes and presented scenarios to participants on the other side of the building.
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Impact
The early feedback on Apollo products have been overwhelmingly positive. When we demoed the early prototype to users at a conference I attended, SmartSolve users were delighted with the changes. They were excited to use the new design.
